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Website FAQs

How do I register additional participants for the Sesame Street Virtual Fun Run?
Can I invite users after I register?
Are managed users eligible for the race medal, hat, and fundraising awards?
How do I import endurance activities from a fitness app?
When is the Fun Run?
How do I access my race bib and finisher certificate?
What is my personal page URL?
Can a donor add a dedication message that appears in my fundraising honor roll?

Fundraising FAQs

Who benefits from the Sesame Street Virtual Fun Run?
When is the deadline to be eligible for fundraising awards?
Is there a minimum I should raise?
What can I do if a check is written out to me personally?
Can I mail in a cash donation?
How quickly can I expect an online donation to post to my page?
Can I enter a check online?
A donor is requesting a Tax ID number; what is that and how can I get it?
Not all of my donors are showing up in the Honor Roll. Why?
Where can I find a list of the people who have donated to me?
How can I send a thank you email to my donors?
Why am I receiving emails telling me that I've received a donation?

Donate FAQs

Can I make a donation to a team?
Where should I mail donation checks?
Who should I make my check out to?
How do I find a participant's personal fundraising webpage?
How quickly can I expect an online donation to post to a participant's fundraising account?
What happens if I check the checkbox to "cover processing fees"?
Are donations tax-deductible?
For Canadian donations made online with a credit card, will the amount entered be in U.S. dollars?
Do all donors who mail their donations receive a receipt?
Do all donors who contribute online receive a receipt?
What is Sesame Workshop's Tax ID number?
How do I add a dedication when I make a donation?